Denniss Baltodano is a sustainability and business development specialist with over ten years of experience leading strategic projects for the hospitality industry across Spain and Latin America. She currently serves as Project Director at The Good Concierge, where she supports hotel chains and independent hotels in designing and implementing ESG strategies, sustainability certifications, circular economy initiatives, decarbonisation plans, and regulatory compliance. Throughout her career, she has led projects that position sustainability as a strategic driver of competitiveness, operational excellence, and long-term value creation. She also designs and delivers training programmes for executive and operational teams, helping organisations embed sustainability into their culture and day-to-day operations. Her work combines strategic vision, technical expertise, and a strong results-oriented approach, enabling hospitality businesses to turn sustainability challenges into opportunities for innovation, differentiation, and sustainable growth.
The Good Concierge is a strategic consultancy specialising in sustainability and environmental management for the hospitality industry. We support independent hotels and hotel groups in designing and implementing strategies that create value, improve operational efficiency, and strengthen their competitive position. The company has delivered projects for more than 150 hotels, providing tailored solutions that meet the specific needs of each property. Its expertise covers ESG strategy, regulatory compliance, environmental management systems, ISO 14001 audits, circular economy, decarbonisation, carbon footprint management, sustainability certifications, and team training, helping hotels embed sustainability into their operations as a driver of continuous improvement. With extensive experience in the hospitality sector, The Good Concierge delivers practical, results-oriented solutions tailored to each hotel's reality, enabling organisations to turn environmental and sustainability challenges into opportunities for innovation, differentiation, and long-term growth. Its mission is to help build a more responsible, efficient, and future-ready hospitality industry
