07.10.22 / 11:00h / Lounge
In this world of constant change, how do you approach design for perdurability? If in all sectors this is a critical issue, in the Hospitality sector, it is even more pressing issue. The travel habits have changed and users/customers have higher expectations than ever and disappointing them guarantees loosing them. There is now an opportunity to approach Hospitality projects with a deeper, more relevant approach, focusing on the experience and the hotel as a destination, not just as a place to stay. This interactive presentation will focus on wowing our customers without necessarily having to surprise them with constant physical changes but providing more fulfilling experiences.
